Privacy Policy

Thank you for visiting CurtainCleaning247 which is actually representing Ducane Dry Cleaners Website. Our privacy policy is proven to help you understand, how we collect and use the personal information you provide us with either online or at our stores. When we collect your information it uploads to our servers, and to assist us to help you to make informed decisions when using our website and our products and services.

We assure you that the privacy of our visitors and clients is of the highest priority to us. We do not gather any personally identifiable information or details about you when you visit our Web Site unless you choose to provide us with that information through our online contact form. By providing personally recognizable information through our Web Site, you are agreeing to the terms of this privacy policy.

What We Gather

You provide us with information about yourself when you contact us through our online form. During contact, you will be required to provide us with your first and last name, a valid e-mail address, your phone numbers information. If you choose to correspond with us through email, we may keep the content of your email messages together with your email address and our responses for internal reference purposes only. This information is held in confidence and will not be disclosed to any outside resource for any reason, except where such disclosure is required by law. We may use the information you provide to improve our products and services to you. We use the information about yourself while placing an order only to continue the order process. We may sometimes send you promotional emails about our new products, special offers or other information which we definitely find interesting using the email address which you have provided. We use this information, to fill in your service and product orders and provide you with a more personalized service. We have also appropriate physical, electronic, and managerial procedures in place to safeguard and secure the information we collect from you online.

Information Security

At our website, your security is our priority. Therefore, we understand that it is our responsibility to protect your personal information and to ensure the information that we collect from you is secure. When you submit sensitive information via the website, we maintain that all the information data that you provide is protected. Your information is protected both online and offline.

With respect to Cookies

Like many other commercial sites, our website utilizes standard technologies called “cookies” to collect information about how our website is used. A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We make use of cookies on our Web Site to keep track of some of the information you may enter, to enable certain features of our Web Site, to record session data regarding your visit to our Web Site, and to personalize your Web Site experience.

We use traffic log cookies to identify which pages you have visited. This helps us analyse data about our Web page traffic and improve our website in order to better tailor it to your needs. We use this information for statistical analysis purposes only and then this data is removed from our system.

Overall, cookies help us provide you with a better Web site experience, enabling us to monitor which pages you find useful and which you do not. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us.

Cookies also enable us to track and target the interests of our Web site users and to enhance the experience on our site. Usage of cookies is in no way linked to any personally identifiable information on our site.

Links to other Web sites

Occasionally we provide links on our website to other sites we think you may find interesting. Ducane Dry Cleaners do not have any control over the privacy practices of these sites. Please be aware that when you follow a link to another web site, you are then subject to the privacy policy of that web site. We will not take responsibility for, nor make any claim or representation as to the privacy policy of any other web site. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You can limit the amount of collection and usage of your personal information in the following ways: Whenever you are asked to fill out a form on the website, look for the box that you can check that indicates that you do not wish your information to be used by anybody for direct marketing purposes. If you have previously agreed for us to use your personal information for direct marketing purposes, and you change your mind at any time you can inform us by writing to us at:

2 Westminster House,
Kew Road, Richmond, Surrey
TW9 2ND

Or emailing us at info@ducanerichmond.co.uk

We will not sell, distribute or lease any of your personal information to third parties without your permission or if we are required to do this by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you tell us that do not wish for us to send you this information.